Shipping and Handling Information:
Shipping cost is based on the dollar amount of your order, as follows:
| Order Total |
Rate |
| $0.01 - $14.99 |
$3.00 |
| $15.00 – $29.99 |
$5.00 |
| $30.00 - $79.99 |
$8.00 |
| $80.00 - $129.99 |
$11.00 |
| $130.00 - and up |
$15.00 |
Our items will be shipped as completed which may take up to 2 weeks to ship out. Some custom orders may take a little longer due to the demand. We make most of our products when you order them so they are made especially for YOU. Check product descriptions. You must let us know PRIOR to ordering if you have a special shipping need. We will not issue refunds once orders have been placed. If you have a special need, please let us know! Please prepare for holidays, special times of year, and seasons accordingly. Our shipping times may vary during this peak time and can exceed the 2-week delivery time. Contact us with any questions you may have at customerservice@laurenlakegifts.com or call 832.640.7792.
Return Policy:
Our gifts are custom-made for you...unfortunately, we can not accept any returns on our items. If you have any questions about an item, PRIOR to ordering, please contact us. REFUNDS will not be issued once orders have been placed. Please prepare for holidays, special times of year, and seasons accordingly. Our shipping times may vary during this peak time and can exceed the 2-week delivery time. Contact us with any questions you may have at customerservice@laurenlakegifts.com or call 832.640.7792.
Monogramming instructions:
Unfortunately, we are not responsible for monogramming ordered in the wrong order, unless it is an error on our part, in which we will gladly send a replacement as soon as possible. |
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